Tripp Lite B070-008-19-IP Manual

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3. Conducting a Remote Session

To align the mouse pointers:

Note: The Align function is only available in the Mouse drop-down menu when the Mouse Settings mode is set to Relative Mouse Position.

WhenloggingintotheKVMoraccessinganewport,thelocalandremotemousepointersmaynotbealigned.Thisdoesnotalwaysmean

that they are not set up properly. Click on the Align feature in the Mouse drop-down menu of the toolbar to bring them together.

1. Click on the

icon in the remote session toolbar, and choose the Alignoption(orpress[Ctrl]+[M]).Themousepointersalign.

2. Ifthemousepointersdonotalign,trymanuallyconguringthemousesettings(seetheMouse Settings Mode and Relative Mouse

Position Mode sectionsinthismanualfordetails).

To calibrate the mouse pointers:

Note:

• The Calibrate function is only available in the Mouse drop-down menu when the Mouse Settings mode is set to Relative Mouse Position.

• The Calibrate function works with computers running Linux, or Windows NT4, 98 or 2000.

1. Click on the

icon in the remote session toolbar, and choose the Calibrate option. The mouse pointers align.

2. If the mouse pointers do not align, try using the Align function,ormanuallyconguringthemousesettings(seetheMouse Settings

Mode and Relative Mouse Position Mode sectionsinthismanualfordetails).

Mouse Synchronization and Keyboard/Mouse Response Time Tips:

Ifthelocalandremotemousepointersdonotalign,oryourkeyboard/mouseresponsetimeisslow,trythefollowing:

• GointotheTargetServer’sMouse Properties screen and make sure that the Enhanced Pointer Precision setting is unchecked. If checked,

thelocalandremotemousepointerswillnotalign.TheimagebelowshowsthisscreenfromaWindowsVistacomputer.

• There are times when a Video AdjustdoesnotproperlyaligntheTargetServer’svideointheremotesessionscreen.Ifthescreenisnot

alignedproperly(youwillseeablackbaronasideoftheremotescreen,andpartoftheremotescreenwillnotbedisplayed),thelocal

and remote mouse pointers will not align. Try performing another Video Adjust to bring the screen into alignment. If this still does not work,

you will need to manually adjust the H. Offset and/or V. Offset settings in the Advancedscreentobringthescreenintoalignment.(Seethe

Advancedvideosettingssectioninthismanualfordetails.)

• Ifyouareusingnon-shieldedCat5/6cable,tryusingTrippLiteN105-SeriesCat5eshieldedpatchcable.Anynoisethatexistsinthe

cabling can affect local and remote mouse alignment, and switching to shielded cabling eliminates that noise.

• Change the Video Mode (seetheVideo Mode sectioninthismanualfordetails)todecreasetheamountofinformationbeingtransferred

over the network. The less data that is being sent, the faster the keyboard/mouse response time. In particular, the Grey Level setting can

help improve keyboard and mouse response time.

• GotothedisplaysettingssectionoftheTargetServerandlowerthevideoresolution,refreshrateandcolorsettings.

• If the Target Server has a graphic desktop background, change it to a solid color background.

• IfthetargetserverisinBIOSbootmode,theabilitytochangemousemodesettingsistemporarilydisabled.WhenBIOSmodeexits,

mouse mode settings can be opened and settings edited.