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SCANTEAM 3700 Wedge Technical Manual
Troubleshooting And Maintenance
11
11.1 Troubleshooting
The SCANTEAM 3700 Wedge automatically performs selfĆtests whenever you
turn it on. If your 3700 Wedge is not functioning properly, review the following
Troubleshooting Guide to try to isolate the problem.
Troubleshooting Guide
Is the power on? Is the red illuminated beam on?
If the red scan beam on the 3700 Wedge isn't illuminated, check that:
➊ the cable is connected properly.
➋ the host system power is on.
Is the 3700 Wedge having trouble reading your bar codes?
If the 3700 Wedge isn't reading bar codes well, check that the bar codes:
➊ aren't smeared, rough, scratched, or exhibiting voids.
➋ aren't coated with frost or water droplets on the surface.
➌ are enabled in the 3700 Wedge.
Is the bar code displayed but not “entered”?
The bar code is displayed on the host device correctly, but you still have
to press a keyto enter it (the Enter/Return key or the Tab key, for example).
You need to program a suffix.
Programming a suffix enables the 3700 Wedge to output the scanned
bar codeplus the key you need (such as aCR," carriage return) to enter
the bar code into your application. (See Suffix Selection in Section 3,
Output Parameters Menu.)
