Filter
Top Products
52
Telephone Technical Support and Repair
To obtain telephone support as part of your warranty and other
service benefits, you must first register your product at
http://eSupport.3com.com/
When you contact 3Com for assistance, please have the follow-
ing information ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including revision
level
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable
Before you send a product directly to 3Com for repair, you must
first obtain an authorization number. Products sent to 3Com,
without authorization numbers clearly marked on the outside of
the package, will be returned to the sender unopened, at the
sender’s expense. If your product is registered and under
warranty, you can obtain an RMA number online at
http://eSupport.3com.com/
These numbers are correct at the time of publication. Find a
current directory of support telephone numbers posted on the
3Com web site at
http://csoweb4.3com.com/contactus/
Country Telephone Number
Asia, Pacific Rim Telephone Technical Support and Repair
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
P.R. of China
Singapore
S. Korea
Taiwan
Thailand
1 800 678 515
800 933 486
+61 2 9424 5179 or
000800 6501111
001 803 61 009
00531 616 439 or
03 5977 7991
1800 801 777
0800 446 398
+61 2 9937 5083
1235 61 266 2602 or
1800 1 888 9469
800 810 3033
800 6161 463
080 333 3308
00801 611 261
001 800 611 2000
You can also obtain support in this region using the following
e-mail: apr_technical_support@3com.com
Or request a repair authorization number (RMA) by fax using
this number: +65 543 6348