C
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support information
through a variety of services. This appendix describes these services.
On-line Technical Services
3Com offers worldwide product support seven days a week, 24
hours a day, through the following on-line systems:
■ 3Com Bulletin Board Service (3ComBBS)
■ World Wide Web site
■ ThreeComForum on CompuServe®
■ 3ComFacts SM automated fax service
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com
products, as well as technical articles. This service is available via
modem or ISDN seven days a week, 24 hours a day.
Access by Modem
To reach the service by modem, set your modem to No parity, 8
bits, and 1 stop bit. Call the telephone number nearest you:
Country Data Rate Telephone Number
Australia up to 14400 bps (61) (2) 9955 2073
France up to 14400 bps (33) (1) 69 86 69 54
Germany up to 9600 bps
up to 9600 bps
(49) (89) 627 32 188
(49) (89) 627 32 189