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3M™ Digital WallDisplay
© 3M 2005. All Rights Reserved.
Troubleshooting
Common Problems and Solutions
Symptom Cause Solution
Desired input source cannot be
detected.
The input source is not active.
A signal must be present for the
input to be selected.
Connect an active input source to
unit.
The input device (e.g. computer,
VHS player, etc.) is not turned on.
Turn on input source
The remote control does not work The remote control is not facing
the remote control sensor.
Face the remote control toward
the remote control sensor.
The remote control is too far from
the sensor.
Operate the remote control within
5 meters.
An obstruction is between the
remote control and the sensor.
Remove obstacle.
The remote control’s batteries are
exhausted.
Replace batteries.
The menu system will not display. The menu system will not display
without an input source displayed.
Connect an active input source to
unit.
Onscreen Messages
Message Meaning
No input is detected 3M Digital WallDisplay is not receiving a signal from
an external source. Check the cable connections and
verify power is on and external source is working.
Please change the lamp The lamp has 1400–1499 hours on it and needs to
be changed.
There are (x) hours of lamp life remaining.
The WallDisplay will shut off in 40 minutes
The lamp has 1500–1579 hours on it and needs to
be changed.
There are (x) hours of lamp life remaining.
The WallDisplay will shut off in 5 minutes
When the lamp has 1580 hours or more on it, the
message will flash, and the power will turn off after
5 minutes.