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Appendix C 93
This appendix describes online technical support services available to help you repair your Acer systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices, Regional Offices and Regional Groups may access our website. However, some
information sources will require a user I.D. and password. These can be obtained directly from Acer CSD
Ta i w a n .
Acer's website offers you convenient and valuable support resources whenever you need them.
You can find information on all of Acer's Notebook, Desktop and Server models including:
Service guides for all models
User's manuals
Training materials
BIOS updates
Software utilities
Also contained on this website is
Detailed information on Acer's International Traveler's Warranty (ITW)
An overview of all the support services we offer, accompanied by a list of
telephone, fax and e-mail contacts for all of your technical queries.
Here is the Acer headquarters' Customer Service Division Internet address for your support information:
http://csd.acer.com.tw
If you have any suggestions or comments, please do not hesitate to communicate these to
TerryMasi@acer.com.tw, or fax to (886) 2 86911799.
Online Support Information
Appendix C
505-1.book Page 93 Thursday, November 4, 1999 4:36 PM