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Troubleshooting
Error Codes
Typically the system will show an error message and error code if a problem occurs.
Please reference the below diagram for a description of the error codes and the
recommend solution:
Error Code Error Message Recommendation
200 Master Disc Empty Blank Disc is in the Source Tray. Make sure the
source is properly selected and double check the
Master Disc.
201 Bad Master The Master Disc is not recognized by the Source
Tray. Please eject and reload the Master Disc or
double check the Master Disc for quality.
202 To targets! There is no blank disc(s) recognized by the system.
Please make sure the blanks disc(s) is properly
placed in the recording tray(s).
203 Burner Mixed or
Firmware Version
Mixed
The writers carry different model/version. They
are required to be identical for proper duplication.
Contact our Tech Support for detail.
204 Targets & Master
Not Compatible!
The Master Disc is a different format than the
blank disc(s). The format between the Master Disc
and blank must be the same.
205 Targets Not Blank! The blank media you’ve inserted are not blank.
Check your blank media’s quality.
206 Targets & Master
Size Mismatch!
The size of your Master Disc and the copied disc
doesn’t match. This error usually occurs during the
Compare process. Double check the master and the
copied disc.
207 Targets M Code
Mixed!
The blank discs you’ve placed are not identical.
Please make sure they have the same brand and
speed to ensure proper duplication.
208 Targets are not RW
discs!
The media you are trying to erase are not RW
media. ONLY RW media is able to be erased.
209 Master Disc is CSS
Protected!
Your Master Disc is Copy Protected. You can not
copy this type of disc.
210 Bad Discs! The Blank media you are using are not being
recognized by the Writers.
211 This format can not
be tested!
The blank media you’ve inserted does not support
TEST function You need to use either CD-R or
DVD-R/RW media to perform TEST function.
212 DVD is not
supported!
The system does NOT support DVD format.