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Technical Support
After reading this User Guide, if you need additional assistance with this product,
please contact Aleratec Technical Support. Our technical staff will be happy to assist
you, but they may need your help to better assist you. Calling Aleratec Technical
Support without all the necessary information can be both time consuming and
frustrating. Therefore, please try to have the following information ready before
calling:
1. Part Number - the part number is located on the back of the Stand-Alone Tower
Publisher SLS.
2. Serial Number - the serial number is located on the back of the Stand-Alone
Tower Publisher SLS.
3. Troubles - your questions about the Stand-Alone Tower Publisher SLS. Please
provide enough information about your problems so our technical staff can
recreate and diagnose it.
Technical Support Addresses and Phone Numbers
X By e-mail: support@aleratec.com
X By Telephone: 1-818-678-0484
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacic Time,
Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your computer system.
X Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at: www.aleratec.com
FAX at: 1-818-678-0483