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MX28B200/400 –48 VDC User’s Manual (990-9133) Page 55
8 Warranty
General Provisions
APC DC Network Solutions Inc. warrants the power equipment and components it manufactures or sells against defective
materials and workmanship for a period of TWO (2) YEARS from the date of shipment.
Warranty Returns
If initial physical inspection results in identification of a material or workmanship flaw(s) that could impair product performance
as defined by APC ’s electrical and physical specification in effect at the time of shipment, and if this flaw(s) is not due to
transportation damage or installation abuse, contact APC DC Network Solutions Inc. or call the 24-hour emergency number,
(800) 800 4APC, to request assistance
.
You will be provided either a) an RMA number with instructions for return of the equipment or component(s) to the APC DC
Network Solutions Inc. factory service center, FOB destination, freight pre-paid, for examination, or b) for non-returnable
systems and equipment, notice to wait until an APC DC Network Solutions Inc. authorized service representative arrives at the
site to inspect the equipment. Repaired or advance replacement modules or circuit components will normally be available
within 24 to 48 hours of receipt of equipment or RMA.
Warranty Repair or Replacement
If, during the warranty period, the supplied equipment is found to be physically or electrically faulty due to defective materials
or workmanship on the part of APC DC Network Solutions Inc., the defective product(s) or component(s) will be repaired or
replaced at the sole option of APC DC Network Solutions Inc. without charge to the user for replacement materials or repair
labor. (The procedure outlined above for contacting APC DC Network Solutions Inc. must be followed.) Costs incurred for
replacement installation including, but not limited to, installation equipment, travel expenses of an APC DC Network Solutions
Inc. representative(s), and costs of installation material transportation expenses are not the responsibility of APC DC Network
Solutions Inc. Any replacement product(s) or component(s) shall only complete the remaining unused portion of the original
warranty of the replaced product(s) or component(s)
Exclusions and Limitations
1. This warranty applies only to the original US domestic purchaser (user) and is not transferable internationally, except with
expressed written consent from APC DC Network Solutions Inc. headquarters in Dallas, Texas.
2. APC DC Network Solutions Inc. reserves the right to void the warranty if identification marks or serial numbers have been
removed or tampered with, or the defect is determined to have been caused by misuse, neglect, improper installation,
environmental conditions, non-authorized repair, alteration, or accident.
3. This warranty does not cover physical damage due to the acts of nature or man that stress the equipment or
component(s) beyond design limits and exert undesirable influence aside from normal wear and tear.
4. APC DC Network Solutions Inc. assumes no responsibility for any work accomplished or expenses incurred except with
expressed written consent from APC DC Network Solutions Inc.
5. APC DC Network Solutions Inc. shall not be liable to the user (purchaser) or any third party for indirect, incidental, or
consequential damages such as, but not limited to, loss of use, loss of profits, costs associated with removal/installation
of a defective product(s) or component(s) arising out of the sale or relating to the use of this product, and the user
(purchaser) assumes responsibility for all personal injury and property damage resulting from the handling, possession,
or use of the product. In no event shall the liability of APC DC Network Solutions Inc. for any and all claims, including
claims of breach of warranty or negligence, exceed the purchase price of the product that gave rise to the claim.
The above warranty is in lieu of all other remedies, including actions for contract or negligence.
All other warranties, expressed or implied, including but not limited to the implied warranties of merchantability and
fitness for a particular purpose, are hereby excluded