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MX28B200/400 –48 VDC User’s Manual (990-9133) Page 53
7 APC Worldwide Customer Support
Customer Support for this or any other APC product is available at no charge. You can
contact APC Customer Support in any of the following ways:
• Use an APC web page to find answers to frequently asked questions (FAQs), to
access documents in the APC Knowledge Base, and to submit customer support
requests.
o http://www.apc.com (Corporate Headquarters)
Connect by links to APC web pages for specific countries and regions, each
of which provides customer support information.
o http://www.apc.com/support/
Submit customer support requests.
• Contact Local or regional APC Customer Support by telephone or e-mail.
o For e-mail addresses and local, country-specific, customer support
telephone numbers worldwide, refer to:
http://www.apc.com/support/contact.
o For e-mail addresses and technical support telephone number of major
APC regional customer support centers, use the following list:
APC Headquarters
(US and Canada)
(1)(800) 800-4272
(1-800-800-4APC)
Latin America
(1)(401) 789-5735 (US)
apctchla@apcc.com
Europe, Middle East,
Africa
(353)(91)702020 (Ireland)
apceurtech@apcc.com
Japan
(03) 5434-2021
jsupport@apcc.com
• Contact the APC representative or other distributor from whom you purchased
your APC hardware device or APC software application for information on how to
obtain local customer support.