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26
Troubleshooting
If you have
problems with
your Interface
Expander
The troubleshooting chart (Table 6) covers many of the
problems that might arise with the Interface Expander. If
you encounter a problem with your Interface Expander,
refer to the troubleshooting chart first. There may be a sim-
ple solution you are overlooking.
Trouble-
shooting:
Table 6
The following table shows the solution to common prob-
lems with the operation of the Interface Expander.
Continued on next page
Problem Possible Cause Solution
A server con-
nected to a Basic
p
ort does not
acknowled
g
e On
Batter
y
si
g
nal.
The wron
g
cable is
bein
g
used.
Ve rif
y
that the cable is
the one su
pp
lied with
y
our interface kit. See
“Choosin
g
cables:
Table 1” on
p
a
g
e 4.
There is an inter-
nal
p
roblem with
the Interface
Ex
p
ander.
Remove the Interface
Ex
p
ander tem
p
oraril
y
from the UPS and rein-
stall. If the
p
roblem
p
ersists, see “If
p
rob-
lems
p
ersist,” on
p
a
g
e
28.
Status LED
flashes continu-
ousl
y
.
There is an inter-
nal
p
roblem with
the Interface
Ex
p
ander.
Remove the Interface
Ex
p
ander tem
p
oraril
y
from the UPS and rein-
stall. If the
p
roblem
p
ersists, see “If
p
rob-
lems
p
ersist,” on
p
a
g
e
28.
Table 6: Trouble-shooting