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The administrator computer may appear in the left list if the computer has more than one
network interface enabled, such as an AirPort card and an Ethernet interface.
For more help adding computers to a list, see Apple Remote Desktop Help.
Using Apple Remote Desktop With Computers in an AirPort
Wireless Network
Using Apple Remote Desktop to observe or control client computers connected through
an AirPort wireless network can sometimes result in impaired performance or cause
communication errors to appear in the Computer Status window.
To get the best performance from Apple Remote Desktop with computers in an AirPort
wireless network:
m
Make sure that all AirPort Base Stations and all Apple Remote Desktop client computers
have the latest versions of Apple Remote Desktop software, AirPort software, and Mac OS
software installed.
m
Display shared screens in black and white rather than in color. Choose Preferences from
the Apple Remote Desktop menu and select “Black & White.”
m
Don’t connect the Apple Remote Desktop administrative computer to the network via
AirPort. Connect it directly to the Ethernet network to which your AirPort Base Station
is connected.
m
Configure your AirPort Base Station with a station density of High and increase the
multicast rate to 11 Mbps using the AirPort Admin Utility. Using these AirPort Base Station
density and multicast rate settings limits the range of each AirPort Base Station’s network,
requiring client computers to be fewer than 50 meters from a base station.
Using Remote Desktop With Firewall and NAT Routers
If you wish to use the Apple Remote Desktop application from behind a NAT router, you will
need to set UDP port forwarding for port #3283 to your administration computer. If you
wish to access a client computer that is behind a NAT router, you will need to set the router
to forward UDP port #3283 to the client computer you wish to access.
Note:
You will be able to access only that client computer.
Important
If computers on your network have dynamic TCP/IP addresses, do not put
computers that get their addresses from different DHCP servers in the same computer list.