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Error messages remain in the Status column for about 45 seconds, or until you perform
another command on the computer.
Message Description
Access Denied The selected computer does not accept the administrator name
and password used. Try the following:
m Make sure the user who is currently logged in on the client
computer is enabled for Apple Remote Desktop and has
sufficient remote access privileges.
m Remove the computer from the list and add it again with the
correct name and password.
Apple Remote Desktop
Open
Another administrator is using Apple Remote Desktop on a remote
computer. Ask the administrator to quit Apple Remote Desktop.
Applications Are Open You tried to erase a computer’s hard disk when an application was
open on the computer.
Do one of the following:
m Ask the user to quit all applications.
m Use the Logout command in the Manage menu.
m Use the Control command in the Interact menu and quit any
open applications.
Application Not Found You tried to open an application that isn’t installed on the client
computer.
Install the application on the client. You may be able to use the
Copy Items command in the Manage menu to copy the application
to the computer. (Make sure your licensing agreement allows you
to copy the application.)
Chatting With
Another Admin
You tried to start a text chat with a user who is already using text
chat with another administrator.
Command Failed The last command did not work, probably because certain
applications are open on the client computer.
Do one of the following:
m Ask the user to quit all applications.
m Use the Logout command in the Manage menu.
m Use the Control command in the Interact menu and quit all
open applications.
Try the command again. If the command still fails, try restarting the
client computer.