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Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.
m Your computer may be trying to start up from the CD-ROM disc. Press the
Open/Close button of your CD-ROM drive to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.
Problems using CD-ROM discs
You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop.
m Make sure that the disc label is facing up and the disc is centered in the
tray. If you’re using a small (8 cm) disc, make sure it is within the tray’s
inner ring.
m Make sure the tray is closed all the way.
m Try restarting your computer.
m Try starting your computer from the CD-ROM disc that contains system
software while holding the “c” key down. If only the hard drive icon
appears on the desktop, then there may be a hardware problem with your
CD-ROM drive. If the CD-ROM icon appears above the hard drive icon,
try reinstalling your CD-ROM software following the instructions in
“Installing or Reinstalling CD-ROM Software” later in this chapter.
m If you installed the CD-ROM drive after you bought your computer, make
sure the CD-ROM software is installed. (Refer to the documentation that
came with the CD-ROM drive.)
CD-ROM software is already installed on Macintosh computers that come
with CD-ROM drives. You can reinstall it by following the procedure in
“Installing or Reinstalling CD-ROM Software” later in this chapter.
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Troubleshooting