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Solving printer problems
The following suggestions should work for all printers.
m Check your printer settings in the Chooser, making sure you have selected
the correct printer.
m Next, turn off the computer and printer and check the printer cable
connections.
m If neither of these suggestions solves the problem, reinstall your printer
driver. If your printer is an older model, do not use the driver that came
with the printer. Instead, use the updated printer drivers provided on the
system software CD-ROM that came with your Power Macintosh. These
drivers are created especially for use with the Power Macintosh.
Obtaining updated Apple software
Apple software updates include all of the latest versions of Apple software,
including most printer drivers, system enablers, and updates to utilities,
networking, and communication software.
IMPORTANT
Be sure to read the posted Apple Software License Agreement
before installing any software.
Currently, Apple’s Customer Service Division (CSD) posts Apple software
updates to the following online services:
m AppleLink
m eWorld
m CompuServe
m Internet: Apple Computer Higher Education gopher server
m Internet: ftp.info.apple.com (formerly ftp.austin.apple.com)
m Internet: ftp.support.apple.com
Specific paths and details for each service follow.
IMPORTANT
Although specific paths for each service are provided in the
sections that follow, online information is subject to change. If you have
trouble finding Macintosh-related information online, see the service and
support information that came with your computer.
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Chapter 6