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Technology Overview
Apple Remote Desktop 3
Remote Assistance
With powerful screen-sharing and text-messaging capabilities, Apple Remote Desktop 3
makes it easy to provide thorough technical assistance to the computer users in your
organization. Observe and control one or many remote Mac OS X systems. Apple
Remote Desktop 3 uses the Virtual Network Computing (VNC) standard—which
means it’s also possible to observe and control VNC-enabled Windows, Linux, and
UNIX systems. New remote assistance capabilities, such as drag and drop and copy
and paste, make interacting with client computers even easier. And when you’re
configuring sensitive information on remote systems, Curtain Mode provides an added
degree of privacy.
Observe and Control
Apple Remote Desktop 3 allows you to observe and control remote Mac OS X systems
from anywhere on the network. Each observe and control window includes a toolbar
for adjusting the color depth of the remote screen; a screen capture button allows
you to take snapshots of the remote screen. Toggle buttons let you switch between
observe and control modes, sharing control and taking complete control of the mouse
and keyboard, and fit-in-window and full-screen modes. With the fit-in-window mode,
you can scale your view of the remote screen to fit your control window. Resizing the
screen in your window also resizes the client screen. By scaling down the screen—and,
as a result, transmitting less data—you can achieve better performance over slower
network connections.
Apple Remote Desktop 3 also lets you control computers that have multiple displays
attached. You can choose to view all the displays in one virtual window or to view
only one display at a time.
Remote Drag and Drop
Now it’s easy to transfer files and folders between two computers. With the new
Remote Drag and Drop feature, you can simply drag and drop a file or folder from
your computer to a remotely controlled computer—or from a remote computer to
your own.
Remote Copy and Paste
You can move text or images easily by copying and pasting them from your local
computer to a remote computer.
Curtain Mode
Apple Remote Desktop 3 allows you to block the remote user’s view of the desktop
with a virtual “curtain.” This gives administrators additional security when configuring
sensitive information.
Quartz 2D graphics
Apple Remote Desktop leverages the Quartz
2D library, including the use of optimized
CoreGraphics libraries, to boost the perfor-
mance of its screen-sharing capabilities.