Apple MC238LL/A Personal Computer User Manual

Chapter 3 Problem, Meet Solution 39
Occasionally you may have problems while working with your Mac mini. Read on for
troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Mac Help or on the Mac mini Service & Support
website at
If you experience a problem working with your Mac mini, there’s usually a simple and
quick solution. If you encounter a problem, try to make a note of what you did before
the problem occurred. This can help you narrow down the possible causes of the
problem and then find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application is not compatible
with the Mac OS version installed on your computer.
 Any software that you recently installed.
 Any new hardware (such as a peripheral) that you connected.
WARNING: Do not attempt to open your Mac mini. If your Mac mini needs service,
see “Learning More, Service, and Support” on page 52 for information about how to
contact an Apple Authorized Service Provider or Apple for service. Your Mac mini
doesn’t have any user-serviceable parts.