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Troubleshooting and Routine Maintenance
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Network Difficulties
Difficulty Suggestions
Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Printing Reports on page 8) and check the
current Network settings printed in this list. Reconnect the LAN cable to the hub to
verify that the cabling and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. If
the connections are good, the machine shows LAN Active for 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide on the CD-ROM for more information.)
The network scanning feature does
not work.
(For Windows
®
users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using a personal Firewall software, see the User’s Guide for
your software or contact the software manufacturer.
For Windows
®
XP SP2 and Windows Vista™ users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows
®
XP SP1 users, please visit the Brother Solutions Center.
Your computer cannot find your
machine.
<Windows
®
users>
Firewall settings on you PC may be rejecting the necessary network connection.
For details, see the instruction above.
<Macintosh
®
users>
Re-select your machine in the Device Selector application located in Macintosh
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model of
ControlCenter2.