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Telephone Services and External devices
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Connecting an external
TAD (telephone
answering device)
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You may choose to connect an external
answering device. However, when you have an
external
TAD on the same telephone line as the
machine, the TAD answers all calls and the
machine ‘listens’ for fax calling (CNG) tones. If it
hears them, the machine takes over the call and
receives the fax. If it does not hear CNG tones,
the machine lets the TAD continue playing your
outgoing message so your caller can leave you
a voice message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the TAD
has answered the call, and with four rings there
are only 8 to 10 seconds of CNG tones left for
the fax ‘handshake’. Make sure you carefully
follow the instructions in this guide for recording
your outgoing message. We do not recommend
using the toll saver feature on your external
answering machine if it exceeds five rings.
Note
• If you do not receive all your faxes, reduce
the Ring Delay setting on your external
TAD.
• If You Subscribe to your Telephone
company's Distinctive Ring Service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
Service. You cannot use the Toll Saver
setting.
• If You Do Not Subscribe to Distinctive
Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
phone line. (See the illustration below.)
1TAD
When the TAD answers a call, the LCD
shows Ext. Tel in Use (for
MFC-3360C and FAX-1860C) and
Telephone (FAX-1960C).
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