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TROUBLESHOOTING AND ROUTINE MAINTENANCE
Handling
Incoming
Calls
Double-ring in The machine knows the incoming call is not a
FAX/TEL Mode fax so it is signaling you to answer the
telephone call. Pick up the machine’s handset
or answer from an extension or external phone
and press your machine’s Telephone Answer
Code (default setting is #51).
Transferring a fax call If you answered at the machine, press
Start
and
to the machine hang up immediately. If you answered at an
extension or external phone, press your machine’s
Remote Activation Code (default setting is
51). When your machine answers, hang up.
The Caller ID does The Caller ID signal is sent ten seconds after
not display after the Call Waiting Signal and speaking may
the Call Waiting interfere with it. When you hear the Call
Signal Waiting signal, ask the other party to hold
(For FAX 4750, while you catch the other call. Then stop
MFC 8300, MFC 8600 speaking until you see the Caller ID on the LCD.
and MFC 8700 only)
I have difficulty with If you have Call Waiting, Caller ID, Call
custom features on a Waiting/Caller ID, Ring Master, Voice Mail, an
single line answering machine, alarm system or any other
(For FAX 4750, custom features on a single phone line with
MFC 8300, MFC 8600 your fax machine, it may create a problem
and MFC 8700 only) sending or receiving fax data.
Example #1: If you are having a telephone
conversation and a fax communication signal
comes through on your Call Waiting Caller ID
feature, you can verify that the second call is a
fax by switching to it. You have the option to
receive the fax call, by asking the first caller to
hang up to clear the line.
Example #2: If you are sending or receiving a
fax message while a Call Waiting Caller ID (or
other custom feature) signal comes through on
the line, the signal can temporarily interrupt or
disrupt the fax data. Brother’s ECM feature
should help overcome this problem. This
condition is related to the telephone system
industry, and is common to all devices that
send and receive information on a single,
shared line with custom features. If avoiding a
slight interruption is crucial to your business, a
separate line with no custom features is
recommended.
Vertical streaks Sometimes you may see vertical streaks on
appear in copies. your copies. Either the scanner or the primary
corona wire for printing is dirty. Clean them
both. (See pages 17-21 and 17-22.)
Difficulty Suggestions
Copy
Quality
Difficulties