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7. Troubleshooting
GT-541
73
7-1. Solving Printer Problems
Use the table below to help solve printer problems.
Problem Cause Solution
Cannot send print data from the
PC.
You have selected the wrong
printer.
Confirm the selected printer, and
select the correct one.
USB cable not connected Disconnect and re-connect the
USB 2.0 cable
Your PC and OS do not satisfy
the requirements of GT-541.
See “1-3-3. Software
Information" and check your PC
properties.
Using an USB cable that does
not meet the requirement.
Use the USB cable that meets
the requirement.
See “1-3-4. Other requirements".
The USB hub is not working
properly.
Connect GT-541 directly to PC
with USB. USB hub is not
operationally approved.
Noise is disturbing the
communication between GT-541
and the PC.
Disconnect the USB 2.0 cable
once, and wait for 5 seconds
and connect it again.
If this does not solve the
problem, turn off GT-541, wait for
5 seconds and restart.
The PC is not working properly. Restart the PC.
Try another inlet of USB port.
Added USB card in PC and
GT-541 do not match.
Connect GT-541 with the original
USB port in PC
Other USB device is connected
with your PC.
Remove the other USB device
and restart your PC, and check if
GT-541 works properly.
Something is wrong with the
USB cable.
Try other or shorter USB 2.0
cables.