Filter
Top Products
70
Cover is Open The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
Disconnected The other person or other
person’s fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
See Document was not inserted or fed
properly, or was too long uu page 75 or
Using the automatic document feeder (ADF)
uu page 22.
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off. (See Distinctive
Ring uu page 34.)
Drum Error The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire
uu page 60.)
Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the
drum unit uu page 62.)
EL Error The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
(For FAX-2840 and MFC-7240 )
Received fax messages still in memory will
be lost when the machine is turned off. See
Transferring your faxes or Fax Journal
report uu page 74 before disconnecting the
machine so you will not lose any important
messages. Then, turn the power switch off,
wait a few seconds, and then turn it on
again. Leave the machine for 15 minutes
with the power on.
(For FAX-2940)
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
on.
The fuser unit is too hot.
Error Message Cause Action