17 - 1
TROUBLESHOOTING AND ROUTINE MAINTENANCE
17
17
Troubleshooting
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so
you can get instant answers to common technical questions and product
information for all Brother products. This system is available 24 hours a
day, 7 days a week. You can use the system to send faxes to any fax
machine, not just the one from which you are calling.
If you can’t resolve a difficulty with your machine using this manual, call
our fax-back
system, and follow the voice prompts to receive faxed
instructions about using the system, and an index of fax-back subjects.
USA: 1-800-521-2846
From within Canada: 1-800-681-9838
The Brother fax-back system number (USA only) has been
preprogrammed on One Touch key
01
.
Brother Home Page
You can find more information about Brother products, from product
specification sheets to Frequently Asked Questions (FAQs), on the
World Wide Web. Visit us at
http://www.brother.com
Brother Bulletin Board
Brother’s Bulletin Board Numbers are
USA: 1-888-298-3616
From within Canada: 1-514-685-2040
For Customer Service
USA: 1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
Troubleshooting and
Routine Maintenance