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Chapter 12
Regular Maintenance
Cleaning the Scanner
Clean the white tape and the glass strip under the tape with isopropyl alcohol on a lint-free cloth. Be
careful not to bend the spring plate or drop anything into the machine. Before cleaning, unplug the
power cord for safety.
Vertical Black Lines When
Sending
Use your machine to make a copy. If the copy shows the same
problem, the scanner area is dirty. Lift the front cover and check the
document path. Clean the scanner’s white pressure tape and the
glass strip under the tape using isopropyl alcohol and a lint-free
cloth.
Handling Incoming Calls
F/T Pseudo-Ring in F/T
Mode
The machine knows the incoming call is not a fax so it is signalling
you to answer the telephone call. Pick up the machine’s handset or
answer from an extension phone and press your machine’s Remote
Deactivation Code (default setting is # 5 1).
Transferring a Call to the
Machine
If you have answered the machine’s handset, press Start, and hang
up immediately.
If you answered at an extension phone, press your three-digit
Remote Activation Code (the factory setting is 5 1). When your
machine answers, hang up.
Fax Machine “Hears” Voice
as CNG Tone
If your machine is set to Fax Detect ON, and it answers voice calls
by trying to receive a fax, try turning Fax Detect to OFF.
Transmission Verification
Report Prints
“RESULT:ERROR”
There is probably temporary noise or static on the phone line. Try
sending the fax again. If the problem continues, call the Telephone
Company to check your phone line.
DIFFICULTY SUGGESTIONS
Glass Strip
White Tape