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HSIM-W87 User’s Guide 5-1
CHAPTER 5
TROUBLESHOOTING
5.1 TROUBLESHOOTING THE HSIM-W87
Problems in setup can occur in hardware, software, or firmware setups.
The following sections detail some of the problems encountered and the
possible solution. If a problem persists, contact the Cabletron Systems
Global Call Center. Refer to Section 1.7.
5.1.1 Hardware Troubleshooting
No LEDs on
• Check the host platform to see if it is powered up.
• Check that the HSIM-W87 has been connected correctly, that the
connectors have no bent pins.
Link (LNK) LED is OFF
The WAN interface is not configured for operation. Power is off or the
HSIM-W87 is not connected properly.
Link (LNK) LED is RED — The WAN interface is configured, but there
is no signal indicating that a valid connection is present on the WAN
interface.
• Check that the device at the other end of the segment is powered up.
• Use management to make sure that both WAN interfaces, local and
remote, are configured correctly.
• Check to ensure that the correct cable is being used.
• Check to ensure that the cable has continuity and is installed correctly.
The cabling between the HSIM-W87 and the M13 should be checked,
and the cabling between the M13 and the devices at the far end should
also be checked.
• Check with the WAN Service Provider to ensure that the circuit has
been configured by them and is active.