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Printing Problems
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6
Troubleshooting
You cannot store a secured print job.
Cause The number of secured jobs stored in the machine has exceeded the maximum
capacity of 50 jobs, or the total number of pages that are stored or are in jobs
has exceeded the limit (6,000 pages).
Remedy Delete other secured jobs, or wait until those jobs have finished printing, then
print again.
Printing Problems
Meaningless characters are being printed.
Cause 1 You have printed from Windows without installing the printer driver for Windows
that was included with the machine.
Remedy Install the printer driver for Windows that was included with the machine and
print the data again. (See Chapter 2, "Getting Started," in the PCL Driver Guide,
the PS Driver Guide, or the UFR II Driver Guide.)
Cause 2 MS-DOS application software printer settings are incompatible.
Remedy Reset the MS-DOS application software printer settings on a printer that is
compatible with the machine. (See the application software manual.)
A font that is different from the one specified is printed.
Cause The 'Send According to Font Substitution Table' setting has been set on the
printer driver for Windows.
Remedy Set the 'Send According to Font Substitution Table' setting to the correct setting
and print the data again. (See the Help function on the printer driver.)
The machine does not output a blank page.
Cause 'Paper Save' in UFR II or PCL settings is set to [On].
Remedy Set 'Paper Save' in UFR II or PCL settings to [Off]. (See "Paper Save," on p.
3-51, p. 3-53.)