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Where to Find Help
Before you contact Canon, please record the following information:
Serial Number (on back of machine): ________________________________
Model Name (on front of machine): _________________________________
Purchase Date: ________________________________
Here is where to find help if you are having problems with installation, or in using your machine:
In This Guide
See Chapter 8, Troubleshooting, for common problems.
On Your CD-ROM
See the Printer Guide for help with the printer driver (CARPS).
Customer Care Center
For e-mail support, the latest driver downloads and answers to frequently asked questions, visit:
www.usa.canon.com/consumer
For live technical support, call 1-800-828-4040, Monday – Friday, 8 am – 8 pm EST (except holidays).
24-hour, 7 days/week automated support for troubleshooting issues on most current models, call
1-800-423-2366.
CANADA Users – call for technical support 24 hours/day, 7 days/week at 1-800-OK-CANON.
Support programs are subject to change without notice.