Filter
Top Products
Finding Information4-4
Troubleshooting
4
Printer locks up system.
Cause Your system setup has a problem.
Remedy • Make sure that you have a high-quality shielded interface cable.
• The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computer's
documentation for details.)
• Verify that your physical memory is working correctly.
• If you have a Toshiba laptop, change the following line in your CONFIG.SYS file:
c:\winutils\mxtime.exe
to:
REM c:\winutils\mxtime.exe
Computer indicates a device time-out.
Cause Your computer is sending data to the printer but the printer is not responding because the printer is
off, offline, or not connected to the computer.
Remedy • Make sure the printer is not paused.
• Make sure the printer's interface cable is securely connected to both the printer and computer.
• Make sure paper is properly loaded from the cassette or multi-purpose feeder.
• Change the <ERROR TIME OUT> setting in the Menu. (See the User’s Guide.)
• Reset the printer and computer.
• Try the print operation again.
• Try a different cable.
CARPS Problems
CARPS is not working properly.
Cause CARPS (Canon FP-L170/MF350/L380/L398) is not selected as the default printer driver for the
FAX-L380.
Remedy Specify CARPS (Canon FP-L170/MF350/L380/L398) as the default driver for the FAX-L380.
Cannot use Adobe Type Manager (ATM) fonts.
Cause Adobe Type Manager (ATM) is not supported.