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Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the
machine.
_rl Note
This section mainly describes the methods of machine operation for troubleshooting. To handle problems
using your computer, refer to "Troubleshooting" in the User's Guide on-screen manual. For details on how
to view the on-screen manuals, see "Reading the On-screen Manuals" on page 74.
• "An Error Message Is Displayed on the LCD" on page 57
• "LCD Cannot Be Seen At All" on page 58
• "An Unintended Language Is Displayed on the LCD" on page 58
• "Cannot Install the MP Drivers" on page 59
• "Cannot Connect to Computer Properly" on page 60
• "Print Results Not Satisfactory" on page 61
• "The Print Result Not Satisfactory When Copying" on page 65
• "Printing Does Not Start" on page 65
• "Paper Does Not Feed Properly" on page 66
• "Paper Jams" on page 67
• "Error Message Appears on the Computer Screen" on page 68
• "Error Message Appears on a PictBridge Compliant Device" on page 70
• "Cannot Print Properly via Bluetooth Communication" on page 71
• "Cannot Print Properly from a Photo Index Sheet" on page 71
• "Cannot Remove a Memory Card" on page 71
• "Scanning Problems" on page 72
If an Error Occurs When the Machine Is Connected to a Computer
When an error occurs in printing such as the machine is out of paper or paper is jammed, a
troubleshooting message is displayed automatically. Take the appropriate action described in the
message.
The message may vary depending on the version of your Windows operating system.
56 Troubleshooting