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Cannot Install the MP Drivers
Unable to proceed beyond the Printer
Connection screen.
Installation does not start automatically
when the Setup CD-ROM is inserted
into your computer's disc drive.
Installation procedure not followed
correctly.
If you were unable to proceed beyond the Printer Connection screen, follow
the procedure below to reinstall the MP Drivers.
Printer Connection
Make sure[ha the pir_teris cormecled tothe computer end tun on
[he pdn[er
i The )lintel isnttd_re raJ C_qetk he ,"--_:-_'_
connQctlon
(1)CIick Cancel on the Printer Connection screen.
(2)Ctick Start Over on the Installation Failure screen.
(3)Ctick Back on the screen that appears next.
(4)Ctick Exit on the PIXMA XXX screen (where "XXX" is _ourmachine's name),
then remove the CD-ROM.
(5)Turn the machine off.
(6) Restart your computer.
(7)Make sure you have no application software running, including antFvirus
software.
(8)Follow the procedure described in your setup sheet to reinstall the MP
Drivers.
(1)Click Start then Computer.
InWindows XP,Click Start then My Computer.
InWindows 2000, double-click the My Computer icon on the desktop.
(2)Double-click the CD-ROM icon ,}_ on the displayed window.
E[_ Note
Touse the Run command to start the setup program, specify your disc drive and
then the name of the setup program, MSETUP4.EXE. The drive letter of the disc
drive depends onyour computer.
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed, restart your computer.
If the CD-ROM icon is still not displayed, try different disks and see if they are
displayed. If other disks are displayed, there is a problem with the Setup CD-
ROM. Contact your Canon service representative.
Follow the procedure described in your setup sheet for proper installation.
If the MP Drivers were not installed correctly, uninstatt the MP Drivers, restart
your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide
on-screen manual.
Note
If the installer was forced to be terminated due to a Windows error, the system
may be in an unstable condition and you may not be able to install the MP
Drivers. Restart your computer before reinstalling.
Troubleshooting 59