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• Colors Are Uneven or Streaked
The Print Result Not Satisfactory When Copying
The original document is not loaded
correctly.
Check that the original is loaded correctly on the Platen Glass.
See "Loading Original Documents" on page 9.
The original document is not loaded When loading the original on the Platen Glass, the side to be copied should be
with the side to be copied faced down. faced down.
The original document is a printout Print quality may be reduced if you copy a printout.
from this machine. Instead of copying a printout, print the original directly either from the digital
camera, memory card, or your computer.
The Platen Glass or the inner side of Clean the Platen Glass and the inner side of the Document Cover.
the Document Cover is dirty. See "Cleaning the Platen Glass and Document Cover" on page 52.
If these do not resolve the problem, also see "Print Results Not Satisfactory" on page 61.
Printing Does Not Start
i
Unnecessary printjobs are left in
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)Open the printer properties dialog box.
Refer to "Opening the Printer Properties Dialog Box Directly from Control
Panel" in "Opening the Printer Properties Dialog Box (Windows)" of the
User's Guide on-screen manual.
(2)Click the Maintenance tab and then View Printer Status.
The printer status monitor is displayed.
(3)Ctick Display Print Queue.
(4)Select Cancel All Documents on the Printer menu.
You may not be abte to select this depending on the privileges of the
account.
(5)When the confirmation message is displayed, click Yes.
The print jobs are deleted.
(1)Click the printer icon in the Dock to display the list of print jobs in progress.
In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print
Center and double-click the name of your machine in the Printer List.
(2)Select the print job to delete and click O -
The print jobs are deleted.
Troubleshooting 65