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58 Troubleshooting
LCD Cannot Be Seen At All
An Unintended Language Is Displayed on the LCD
The ink absorber is almost full. Press
[OK] to continue printing. Contact the
service center.
The machine has a built-in ink absorber to hold the ink used during Print Head
Cleaning, for example.
This error message indicates that the ink absorber is nearly full.
Press the OK button to cancel the error so you can continue printing.
However, because printing is disabled once the ink absorber becomes
completely full and until the ink absorber is replaced, you are recommended to
contact your Canon service representative as early as possible. (You will need
to replace a particular part of the machine.)
Incompatible device detected.
Remove the device.
z A communication time out occurs if an operation takes too long or if it takes
too much time to send data. This may cancel printing. In such cases,
disconnect and reconnect the USB cable.
When printing from a PictBridge compliant device, depending on the model
or brand of your device, you may have to select a PictBridge compliant print
mode on the device before connecting it to the machine. You may also have
to turn on your device or select Play mode manually after connecting the
device to the machine. Perform necessary operations before connecting your
device referring to its instruction manual.
If the error is still not resolved, check if you can print another photograph.
z Check your device connected to the machine. Only PictBridge compliant
devices or the optional Bluetooth Unit BU-20 can be connected to the
machine for direct printing.
An unsupported USB hub is connected.
Remove the hub.
If a PictBridge compliant device is connected via a USB hub, remove the hub
and connect it directly to the machine.
****
Error code
z Make sure that the protective material is removed from the FINE Cartridge
Holder, then turn the machine off and back on again. If the problem is not
resolved, contact your Canon Service representative.
z Turn off the machine, and unplug the power cord of the machine from the
power supply. After a while, plug the power cord of the machine back in, and
then turn on the machine. If the same error occurs, contact your Canon
service representative.
Cause Action
The machine is not powered on or the
LCD is in the screen-saver mode.
z If the Power lamp is off
The machine is not powered on. Connect the power cord and press the ON/
OFF button. The machine will power on and the LCD will display a message.
z If the Power lamp is lit
The LCD may be in the screen-saver mode. On the Operation Panel, press a
button other than the ON/OFF button.
Cause Action
The language you want to be displayed
is not selected.
Select the language you want to be displayed according to the following
procedure.
(1)Press the COPY button. Wait for about 5 seconds, and then press the Menu
button.
(2)Press the ] button twice to select , then press the OK button.
(3)Press the ] button once to select , then press the OK button.
(4)Press the } button three times, then press the OK button.
If the Bluetooth Unit is connected, press the } button five times, then press
the OK button.
(5)Use the { or } button to select the language for the LCD, then press the
OK button.
Message Action