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72 Troubleshooting
Scanning Problems
ScanGear Won’t Start
Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
The Document Cover Comes Off
Cause Action
The scanner driver (ScanGear) is not
installed.
Follow the procedure described in your setup sheet to reinstall the MP Drivers.
Cause Action
The Document Cover was opened too
hard.
If the Document Cover is opened too hard, it may come off. Reattach it
according to the following procedure.
(1) Insert the protrusion on one side of the Document Cover
hinge into the holder.
(2) Hold the middle of the Document Cover and press down
above the second protrusion as shown in the figure below to
reattach the Document Cover.