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10-12 Troubleshooting Chapter 10
Repeated errors occur when you send a fax.
1. Reduce the transmission start speed (
<TX START SPEED>, p. 11-4).
If there is a bad line or connection, reducing the transmission start speed may correct the error.
Telephone problems
See below if you have problems using the telephone.
Cannot dial.
1. Is there anything displayed in the LCD?
If nothing is displayed, see p. 10-14.
2. Is the Alarm light blinking?
If it is blinking, see p. 10-18.
3. Is the telephone line cord correctly connected?
Check that the telephone line cord is correctly connected ( Set-Up Sheet).
4. Did you set the correct telephone line type?
Make sure the machine is set for the correct telephone line type ( p. 7-2).
Telephone disconnects during a call.
This will happen if the power cord is not connected securely to the machine and wall outlet.
Check that the power cord is securely inserted into the machine and wall outlet, and that the power
is on ( Set-Up Sheet).
If the machine is connected to a table tap, OA tap or extension cord, make sure they are connected
correctly and, if there is a power switch, that it is on.
Problems using a memory card
See below if the memory card is not recognized when inserted into the machine’s slot, or if
the image data is not being read.
Memory card is not recognized.
1. Is the memory card securely inserted into the machine’s slot?
2. Is the memory card inserted into the correct slot?
For details on which slot to insert the memory card, see p. 4-2.
3. The memory card is not recognized although it is inserted securely into the machine’s slot.
Remove and reinsert the memory card as explained on p. 4-2.
4. Are there any images on the memory card?
Check if there is any image data on the memory card using your digital camera or computer.
5. Is the image data valid?
If standby mode is displayed in photo print mode, there are valid images on the memory card. If a
message is displayed, see p. 10-18.
6. Try again with another memory card.
1. If you can print without any problems using a different memory card, the first memory card may
be damaged. In this case, reformatting the memory card with a digital camera may fix the problem.
However, please note that when you reformat the memory card with a digital camera, all the data
will be deleted. If you can read the image data on the computer, copy the image data to your
computer before reformatting the memory card.
2. If you still have problems with another memory card, it is having difficulty operating with the
machine. Try again with a recommended memory card ( p. 4-1).
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