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Configuration Notes for Cisco Media Convergence Server 7830 13
Restoring the Cisco CallManager Database
Step 6 When prompted to cycle power to the server, turn the power off and leave it off for about
10 seconds, then turn it on again. Under recovery conditions, the power-up cycle takes
much longer than normal. Do not cycle the power more than once during this step. When
the server is done initializing, the monitor screen appears blank except for a flashing
cursor. This power-up and initialization process takes about seven minutes.
Note Error and failure messages can be expected during initialization of the server because the
configuration information is erased from the hard drive during this phase. You can ignore these
messages.
Step 7 When the System Restore menu displays again, press the F2 key to restore the system
software.
Step 8 Type C to continue configuring the hard drive.
Step 9 Type C to continue loading the software from the CD-ROM to the hard drive. It takes
about 15 to 20 minutes to copy all the software to the hard drive.
Step 10 When you see the message “Drive image restored successfully!,” remove the CD-ROM
from its drive. Then press Ctrl+Alt+Del to restart the server.
Step 11 Beginning at Step 3 in “Starting the Server Configuration Process” section on page 6,
complete all the steps for configuring the server.
To restore the software, you must also complete all the steps in the following sections:
• “Configuring Cisco CallManager” section on page 9 to reconfigure Cisco CallManager.
• “Configuring Carbon Copy” section on page 10 to reconfigure Compaq Carbon Copy 32.
• “Restoring the Cisco CallManager Database” section on page 13 to restore the database.
Restoring the Cisco CallManager Database
If you have restored the MCS-7830 operating system and software by the procedure described in
“Restoring the Hard Drive and Software” section on page 12, then you must also restore the
Cisco CallManager database. Even if you have not restored the operating system and software, you
can still restore the Cisco CallManager database from a backup copy in order to return the database
to a previous state. For a description of how to create a backup copy of the database, refer to
“Backing Up the Cisco CallManager Database” section on page 11.
To restore the Cisco CallManager database from a backup copy:
Step 1 If the Cisco CallManager Administration window is open, close it. Also close all
browsers.
Step 2 Click Start>Programs>Cisco CallManager>Cisco Process Control.
Step 3 Select all the processes and click Stop.
Note Step 3 stops all Cisco CallManager processes and interrupts Cisco IP Telephony services to
your users.