Filter
Top Products
Appendix A - Troubleshooting
61
Printing
Problem 1:
When I tried to install the Printing software for Peer-to-Peer printing,
I received an error message and the installation was aborted.
.
Solution 1:
This may be caused by an existing installation of the printer port software.
Before attempting another installation:
• Remove the existing installation
• Restart your PC
To remove an existing printer port installation
:
1. Open Start - Settings - Control Panel - Add/Remove Programs
2. Look for an entry with a name like "Shared Port", "Shared Printer
Port", "Print Server Driver" or "Print Server Port".
3. Select this item, click "Add/Remove", and confirm the deletion.
Problem 2:
I am using Windows 95, and the Printing software installed and ran,
but when I selected a port on a CNIG907BP and clicked "Add", the
printer was not installed.
Solution 2:
Try installing the printer using the standard Windows tools, as follows:
1. Start the Add Printer Wizard.
2. Select Network Printer when prompted "How is the printer attached to
your Computer?", and click Next.
3. When prompted for the Network Path or Queue, enter a dummy value
such as \\123, as shown below. (Do NOT select Yes for "Do you print
for MS-DOS programs?")
4. The printer wizard will display a message stating that “The Network
Printer is off-line”. This is OK. Continue the Add Printer Wizard until
finished.
5. When finished, go to Control - Panel-Printers. The printer icon will
be grayed out indicating the printer is not ready.
6. Right-click the Printer, and select Properties. Then select the Details
tab, as shown below. (On Windows NT/2000, select the Ports tab.)