Filter
Top Products
Troubleshooting
6-9
Audio and IR Troubleshooting
Problem Possible Cause Action
Sound is not
working.
Audio volume needs to
be increased.
System audio has been
turned off.
Configuration problem.
Adjust audio volume by pressing the
[fn]+[s] hot key combination.
Check the sound icon located on the
Windows Taskbar. If sound is
disabled/muted, press [fn] + [F7] to toggle
on the internal audio feature.
From the Windows Control Panel double-
click the System icon and verify the sound
device is properly configured and the drivers
are loaded.
File does not
transfer.
FIR port is disabled.
Obstructed transmission
path.
Your FIR port is located
too far from and out of
plane with the other
device’s Infrared
module.
Transmission subjected
to excessive noise levels.
Press [fn] + [F3] to enter the System Setup
and enable the Infra-Red Port. Refer to
Chapter 4 if you require additional
information about System Setup.
Ensure that there is a clear, unobstructed
path between the two Infrared modules.
Position your notebook closer to the other
device’s Infrared transceiver. For best
results, keep transmission distances less than
or equal to 1 meter and a bias angle of less
than 15 degrees.
Do not transmit Infrared signals near
equipment with compressors, such as
refrigerators or air conditioners.