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Appendix
Warranty Service
How do I obtain
warranty service?
You may access product
technical support on
Compaq's website at
www.compaq.com or you
may call Compaq's
Technical Support Center.
Compaq's highly trained
technicians will first try to
resolve the problem
through our online
services or by telephone. If
your problems cannot be
resolved using these
methods, Compaq will
ship an exchange printer
to you. When returning
the original printer,
remove the ink cartridges
and cable from the printer
you are returning. You will
need to use these with
your exchange printer.
Cable and ink cartridges
are not shipped with the
exchange printer.
How do I obtain online
support?
Compaq offers free
technical support via its
Internet web site at
www.compaq.com. Select
Support. You may also visit
the Compaq Support
Forum at
forum.compaq.com to
quickly receive answers to
your Compaq Inkjet
Printer questions.
What is not covered by
this limited warranty?
>
Product purchased
from anyone other than
Compaq or a Compaq
authorized reseller
> Product purchased
outside the United
States or Canada
> Software products
except for obligations
specified in the
software program
license agreement
> Routine cleaning, or
normal cosmetic and
mechanical wear
> Damage from misuse,
abuse, or neglect
> Damage from use
outside the product's
usage parameters
> Damage from use of
parts not
manufactured or sold
by Compaq
> Damage from
modification or
incorporation into other
products
> Damage from repair or
replacement of
warranted parts by
other than a Compaq
authorized service
provider
> Damage to or loss of
any programs or data
> Damage resulting from
an act of God