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Software Updates and Recovery and System Software
Hardware and Software Guide 8–5
Downloading and Installing a ROM Update
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CAUTION: To prevent serious damage to the computer or an unsuccessful
installation, download and install a ROM update only while the computer
is connected to reliable external power using the AC adapter. (Do not
download or install a ROM update while the computer is running on
battery power, docked in an optional expansion product, or connected to
an optional power source.) During the download and installation:
■ Do not disconnect power from the computer by unplugging the
power cord from the AC outlet.
■ Do not shut down the computer or initiate standby or hibernation.
■ Do not insert, remove, connect, or disconnect any device, cable,
or cord.
Downloading a ROM Update
1. Access the page at the http://www.compaq.com/consumersupport
Web site that provides software for your computer.
2. Select a software update link in the Help and Support Center.
3. Follow the instructions on the screen to identify your
computer and access the ROM update you want to download.
4. At the download area:
a. Record the date, name, or other identifier of any ROM
update that is later than the ROM currently installed on
your computer. (You may need this information to locate
the update later, after it has been downloaded to the hard
drive.)
b. Record the path to the default or custom location on the
hard drive to which the ROM package will download.
(You may need to access the ROM package after it has
been downloaded.)
c. Follow the online instructions to download your selection
to the hard drive.