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System Configuration
Your CTL computer comes fully tested and configured for optimum performance and
compatibility. CTL’s engineers have used considerable expertise and spent a great deal of time in
the installation, configuration, and optimization of your hardware and software. It is important that
you take steps to protect your investment.
Please note the following items:
• You are responsible for any changes made to the original configuration.
• You are responsible for reconstructing the original configuration.
• CTL is specifically not obligated to support any configuration that deviates from the initial
configuration approved by CTL and delivered to you.
• CTL is specifically not obligated to return the system to its original CTL-approved
configuration or otherwise reconfigure the system except when CTL deems the original
configuration to be faulty. CTL can, for a fee, return your system to its initial configuration
or can integrate additional hardware or software acquired from CTL. Please contact your
Dealer or CTL Representative for more information.
Warranty
CTL’s No Hassle Warranty is designed to be simple and straightforward to make your life easier
should you ever have an issue with a product that you purchase from CTL Corporation or an
Authorized CTL Reseller. CTL Corporation (CTL) warrants this computer to be free from material
defects for the specified warranty period from the purchase date.
Service Under Warranty
Product warranties begin on the date of the original purchase of a specific product from CTL
Corporation or an Authorized CTL Reseller. Any product defect not originating from that of
materials or workmanship will not be considered covered under warranty. Warranty work will not
be covered if the product is not returned in original packaging and with a CTL issued Returned
Merchandise Authorization Number (RMA).
In the event of the failure of a product purchased from CTL within it’s warranty period due to a
defect in material or workmanship, CTL will, at it’s discretion, repair or replace the original product
with a new, refurbished or similar product at no charge to the customer except that the customer
will cover one way freight charge via UPS Ground to a specified CTL center. The product must be
returned in its original packaging and with a copy of the original invoice. In the event that a copy
of the original invoice is not available, if applicable, the warranty period will default to the original
product’s date of manufacture.
This warranty is contingent upon proper use of the product in question and does not cover
products which have been modified or which have been subjected to unusual physical or
electrical stress. Warranty for third party hardware and software, if any, is subject to the third
party's warranty policy. This limited warranty does not include service or repair for damage from
improper installation, abuse or modifications to the product not approved in writing by CTL
Corporation. Any service repair outside the scope of this limited warranty shall be at the rates and
terms of CTL Corporation or its Authorized Service Provider.
This warranty is valid only within the United States.