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Exclusions from CTL Corporation Limited Warranty Programs
All other expressed and implied warranties for CTL products purchased from CTL after January 1,
2002 are hereby disclaimed. If this product is not in good working order as warranted above, CTL
Corporation’s sole and exclusive remedy shall be repair or replacement as stated above. In no
event will CTL Corporation be liable to the customer or any third party for any damages in excess
of the purchase price of the product. This limitation applies to damages of any kind including any
direct or indirect damages, lost profits, lost savings or other special, incidental or consequential
damages. This holds true for situations even if CTL Corporation or an authorized CTL
Corporation representative or dealer has been advised of the possibility of such damages or of
any claim by another party. Some states do not allow the exclusion or limitation of incidental or
consequential damages for some products, so the above limitation or exclusion may not apply to
you. CTL Corporation’s authorized resellers and service providers/partners may be changed,
added or deleted, without notice or liability. CTL Corporation disclaims any authorized resellers
and service provider/partner to the program. This warranty gives you specific legal rights and you
may also have other rights, which may vary from state to state.
Certain Terms and Conditions govern each CTL issued invoice and each CTL dealer application,
and can be found on those documents. Those Terms and Conditions may supercede this
warranty at the sole discretion of CTL Corporation.
Warranty Procedures
A customer that has an issue with a CTL Computer System should first thoroughly read this User
Manual and complete the troubleshooting procedures starting on page 31. The next step is to visit
www.ctlcorp.com/support
to check for information and/or updated device drivers. If the issue
remains unresolved after visiting CTL’s web support page, CTL Technical Services should then
be contacted either by visiting www.ctlcorp.com/tech
and filling out an issue resolution request
form, or by calling 800.645.8670.
Compatibility
CTL computers have been thoroughly tested to perform in various configurations. Due to the wide
variety of available hardware, operating systems, and software, CTL cannot be held responsible
for incompatibilities that may occur between your CTL computer and other products.