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Crestron CLW-SW1/4RF, -SWS1/4RF, -SLVS1RF infiNET™ Switches
infiNET Switch Troubleshooting (continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
If the LED flashes OFF for
¼ second two times, then
returns to low, the MNET ID
of device is not set to match
the MNET ID of the SIMPL
Windows program.
Using Crestron Toolbox, poll
the network. Verify that the
MNET ID for the infiNET
device is set to match the
MNET ID specified in the
SIMPL Windows program.
If the LED flashes OFF for
¼ second four times, then
returns to low every eight
seconds, the infiNET device
is not transmitting data to
the C2N-MNETGW.
Open Crestron Toolbox and
select the Network Device
tree. Expand the network
device tree until the gateway
to be managed is selected.
Right-click the Net ID of the
selected gateway to open the
sub-menu and select
Functions|MNET
Gateway…. If devices are not
listed, add devices by putting
the C2N-MNETGW and
infiNET device in Acquire
mode.
Switch
presses are
not reported
to control
system.
Switch is attached to load
and the signal
Enable_Local_Btn_Outputs
is low.
In the switch symbol of the
SIMPL Windows program, set
the signal
Enable_Local_Btn_Outputs
high.
Switch does
not operate
as described
in the
manual.
Switch is detached from the
load.
In the switch symbol of the
SIMPL Windows program, set
the signal Detach_Load low.
Delay time
will not store.
Mode selection switch is in
the incorrect position.
Set the mode selection switch
to the “SET” position to store
the delay time.
Cannot turn
the load on
or off.
Mode selection switch is in
the incorrect position.
Set the mode selection switch
to the “RUN” position to turn
the load on or off.
Slave device
does not
emulate the
RUN mode
of the
-SWS1RF
(even when
connected to
-SWS4RF).
-SLVS1RF is detached from
the load.
Set the signal
Detach_Load_From_Slave
low.
Bootloader
In rare cases, it may be necessary to bypass the switch’s standard firmware and enter
into the “bootloader”. This might be necessary if the unit was loaded with a faulty
version of firmware that might prevent future firmware upgrades.
To enter the bootloader, set the mode selection switch to “OFF”. Press and hold the
up button (or Button 1 on the -SW4RF or -SWS4RF) while setting the mode
selection switch to “RUN”. The LED will blink once after five seconds to indicate
Operations Guide - DOC. 6397 infiNET Switches: Crestron CLW-SW1/4RF, -SWS1/4RF, -SLVS1RF • 37