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6 Contents
Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Sound and Speaker Problems
. . . . . . . . . . . . . . . . . . . . . . . 56
No sound from integrated speakers
. . . . . . . . . . . . . . . . . . 56
No sound from external speakers
. . . . . . . . . . . . . . . . . . . 56
No sound from headphones
. . . . . . . . . . . . . . . . . . . . . . 57
Touch Pad or Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . 58
Video and Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . 58
If the display is blank
. . . . . . . . . . . . . . . . . . . . . . . . . 58
If the display is difficult to read
. . . . . . . . . . . . . . . . . . . . . 59
If only part of the display is readable
. . . . . . . . . . . . . . . . . . 60
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reinstalling Drivers and Utilities
. . . . . . . . . . . . . . . . . . . . 61
Resolving Software and Hardware Incompatibilities
. . . . . . . . . . . . 62
Restoring Your Operating System
. . . . . . . . . . . . . . . . . . . . . . 62
Using Microsoft
Windows XP System Restore . . . . . . . . . . . . . 62
Using Dell PC Restore by Symantec
. . . . . . . . . . . . . . . . . . 64
10 Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using the System Setup Program
. . . . . . . . . . . . . . . . . . . . . . 72
Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Viewing the System Setup Screens
. . . . . . . . . . . . . . . . . . . 73
System Setup Screens
. . . . . . . . . . . . . . . . . . . . . . . . . 73
Commonly Used Options
. . . . . . . . . . . . . . . . . . . . . . . . 73
Dell Technical Support Policy (U.S. Only)
. . . . . . . . . . . . . . . . . . 74
Definition of "Dell-Installed" Software and Peripherals
. . . . . . . . . 75
Definition of "Third-Party" Software and Peripherals
. . . . . . . . . . 75