Filter
Top Products
Troubleshooting 481
Toner smears or print comes off/Stain on back side
3 Verify that the Paper Type setting in the printer
driver matches the print media you loaded.
1
On the
Paper/Output
tab in
Printing
Preferences
of the printer driver, check the
Paper Type
setting.
2
Load dry (not damp) and corrected print
media, and then click
Print Test Page
in
Properties
of the printer driver.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action Yes No
1 The print media surface may be uneven. Try
changing the Paper Type setting in the printer
driver. For example, change the plain paper to
thick.
1
On the
Paper/Output tab in Printing
Preferences of the printer driver, change the
Paper Type setting.
Is the problem recovered?
The task is
complete.
Go to action 2.
2 Verify that the correct print media is being
used. See "Supported Paper Sizes" on page 196.
If not, use the print media recommended for
the printer.
Is the problem recovered?
The task is
complete.
Go to action 3.
Action Yes No