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Alignment & Adjustments
Service Manual
6-5
6.2.2 Clearing Jams in the Paper Paths
When a paper jam occurs, Paper Jam appears on the display . Refer to the table below to locate and clear the paper jam.
6.2.3 Paper Feed Jam (tray 1)
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam.
1. Open and close the front cover. The jammed paper
automatically exits the printer. If the paper does not
exit, go to the next step.
2. Pull the paper tray open.
3. Remove the paper by gently pulling it straight out.
If you cannot see the paper or the paper does not
move when pulled, check the fuser area. For more
information, see "Fuser Area Jam".
4. Insert the paper tray into the printer until it snaps into
place.
Printing automatically resumes.
Paper Jam 0 Paper Feed Jam (tray 1) "Paper Feed Jam (tray 1)" or
Open Front Door Paper Feed Jam (optional tray 2) "Paper Feed Jam (optional tray 2)".
Paper Jam 1 Fuser Area Jam "Fuser Area Jam".
Cartridge Area
Paper Jam 2 Paper Exit Jam "Paper Exit Jam".
Open Rear Door
Duplex Jam 0 in the duplex unit "Duplex Jam 0".
Check Inside a
Duplex Jam 1 between the duplex unit and "Duplex Jam 1".
Check Inside a fuser area
Operator Panel Message Location of Jam Go to