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462 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Optional 250-Sheet Feeder Misfeed Jam
2f Is the print media damp? Go to action 3d. Go to action 3a.
3a Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 3b.
3b Wipe the retard roller in the SSF tray with a cloth
moistened with water.
Does this solve your problem?
The task is
complete.
Go to action 4b.
3c If the envelope is deformed, correct it or use
another envelope.
Does this solve your problem?
The task is
complete.
Go to action 3a.
3d Turn over the print media.
Does this solve your problem?
The task is
complete.
Go to action 4a.
4a Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 3a.
4b Replace the PHD unit if you have a spare unit.
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No
1 Ensure that the optional 250-sheet feeder is
properly inserted.
Does this solve your problem?
The task is
complete.
Go to action 2.
2 Ensure the right hand cover is closed.
Does this solve your problem?
The task is
complete.
Proceed to the
action
corresponding
to the type of
the print media
being used:
Thick - 3a
Thin - 3b
Manual Dup -
3c
Others - 3d
Action Yes No