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Printer Problems
If you cannot print to a parallel port printer
If you cannot print to a USB printer
Adjust the speaker controls— Adjust the volume, bass, or treble controls to eliminate distortion.
Verify the speaker cable connections— Ensure that the speakers are connected as shown on the START HERE sheet for your computer and
the setup diagram supplied with the speakers.
Be sure that headphones are not connected to the front-panel headphone connector— Sound from the speakers is automatically disabled
when headphones are connected to the computer's front-panel headphone connector.
Adjust the Windows volume control— In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000,
double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.
Run the speaker diagnostics— Some speaker systems have self-contained diagnostics. See the speaker documentation for diagnostics
instructions.
Eliminate possible interference— Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Reinstall the Sound (audio) driver— See "Reinstalling Drivers."
Check for interrupt request conflicts— See "Resolving Software and Hardware Incompatibilities."
HINT: If you need technical assistance for your printer, call the printer's manufacturer. Dell does not cover the printer's warranty.
Verify the printer cable connections— Ensure that the printer cable is connected as described in "Connecting a Printer" in the Dell Owner's
Manual.
Ensure that the printer is turned on— See the documentation supplied with the printer.
Verify that the printer is recognized by Windows
Windows XP
1. Click the Start button.
2. Click Control Panel.
3. Click Printers and Other Hardware.
4. Click View installed printers or fax printers. If the printer is listed, right-click the printer icon.
5. Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
Windows 2000
1. Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon.
2. Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Reinstall the printer driver— See "Installing the Printer Driver" in the Dell Owner's Manual.
Check for interrupt request conflicts— See "Resolving Software and Hardware Incompatibilities."
Verify the printer cable connections— Ensure that the printer cable is connected as described in "Connecting a Printer" in the Dell Owner's
Manual.
Ensure that the printer is turned on— See the documentation supplied with the printer.
Verify that the printer is recognized by Windows
Windows XP
1. Click the Start button.
2. Click Control Panel.
3. Click Printers and Other Hardware.
4. Click View installed printers or fax printers. If the printer is listed, right-click the printer name.
5. Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB.
Windows 2000
1. Click the Start button, point to Settings, and then click Printers.
If the printer is listed, right-click the printer icon.
2. Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB.
Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Reinstall the printer driver— See "Installing the Printer Driver" in the Dell Owner's Manual.