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If the CD-RW drive stops writing
If you have a hard drive problem
Network Problems
Microsoft®Windows®Error Messages
HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives.
Adjust the Windows volume control— In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000,
double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.
Test the drive with another DVD— Insert another DVD to eliminate the possibility that the original DVD is defective.
Clean the disc— See the Tell Me How help file for instructions.
HINT: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you finish writing to the CD.
Turn off Standby in Windows before writing to a CD-RW disc— See the Tell Me How help file or search for the keyword standby in the Help
and Support Center (Help in Windows 2000).
Change the write speed to a slower rate— The CD-RW drive must receive a steady stream of data when writing. If the stream is
interrupted, an error occurs. Closing all programs before writing to the CD-RW may also alleviate the problem.
Run Check Disk
1. In Windows XP, click the Start button, and then click My Computer. In Windows 2000, double-click the My Computer icon on the
Windows desktop.
2. Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
3. Click the Tools tab.
4. Under Error-checking, click Check Now.
5. Click Start.
Check for interrupt request conflicts— See "Resolving Software and Hardware Incompatibilities."
Check the network cable connector— Ensure that the network cable connector is firmly connected to the connector on the computer and
the network wall jack as shown on the START HERE sheet for your computer.
Check the network lights on the back of the computer— A green light indicates a 10 Mbps network connection, and an orange light
indicates a 100 Mbps network connection. The light blinks amber when there is any network traffic. If the light is dark, try replacing the
network cable.
Restart the computer— Try to log on to the network again.
Contact your network administrator— Verify that your network settings are correct and that the network is functioning.
Check for interrupt request conflicts— See "Resolving Software and Hardware Incompatibilities."
x
:\ is not accessible. The device is not ready— Insert a disk into the drive and try again.
A filename cannot contain any of the following characters: \ / : * ? " < > |— Do not use these characters in filenames.
Not enough memory or resources. Close some programs and try again— You have too many programs open. Close all windows and open
the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, try running
the program that you want to use first.
The file being copied is too large for the destination drive— The file that you are trying to copy is too large to fit on the disk. Try copying
the file to a blank disk or use a larger capacity disk.
A required .DLL file was not found— The program that you are trying to open is missing an essential file. To remove and then reinstall the
program:
Windows XP
1. Click the Start button.
2. Click Control Panel.
3. Click Add or Remove Programs.
4. Select the program you want to remove.
5. Click the Change or Remove Program icon.
6. See the program documentation for installation instructions.
Windows 2000
1. Click the Start button, point to Settings, and then click Control Panel.
2. Double-click the Add/Remove Programs icon.