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82 Solving Problems
No sound from headphones
Video and Monitor Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: See the monitor documentation for troubleshooting procedures.
REINSTALL THE SOUND DRIVER — See "Manually Reinstalling Drivers" on
page 97.
RUN THE HARDWARE TROUBLESHOOTER — See "Troubleshooting Software and
Hardware Problems in the Microsoft Windows
®
XP
and Windows Vista
®
Operating System" on page 97.
CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone
cable is securely inserted into the headphone connector (see "Front View of the
Computer" on page 15).
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker
icon in the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
ENSURE THAT THE CORRECT AUDIO SOLUTION IS ENABLED IN THE BIOS SETUP
PROGRAM — See "System Setup" on page 187.
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