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6. Click Roll Back Driver.
Resolving Software and Hardware Incompatibilities
Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but
incorrectly configured.
Windows XP
To check for conflicts on a computer running Windows XP:
1. Click the Start button, and then click Control Panel.
2. Click Performance and Maintenance, and then click System.
3. Click the Hardware tab, and then click Device Manager.
4. In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
5. Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the
Device Manager.
Resolve these conflicts before checking specific devices.
6. Double-click the malfunctioning device type in the Device Manager list.
7. Double-click the icon for the specific device in the expanded list.
The Properties window appears.
8. Resolve any IRQ conflicts.
If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ.
You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware
troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware
Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
Windows Me
To check for conflicts on a computer running Windows Me:
1. Click the Start button, point to Settings, and click Control Panel.
2. In the Control Panel, double-click System.
3. Click the Device Manager tab.
4. In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
5. Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the
Device Manager.
Resolve these conflicts before checking specific devices.
6. Double-click the malfunctioning device type in the Device Manager list.
7. Double-click the icon for the specific device in the expanded list.
The Properties window appears.
8. Resolve any IRQ conflicts.
If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ.
You can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting in the
What would you like help with? list, click Hardware & system device problems, click Hardware, memory, & others, and then click Hardware
Troubleshooter. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
Windows 2000
To check for conflicts on a computer running Windows 2000:
1. Click the Start button, point to Settings, and click Control Panel.
2. In the Control Panel, double-click System.
3. Click the Hardware tab.
4. Click Device Manager.